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Northern Star Cleaning / Cleaning Services

Cleaning,
consistently.

Cleaning services for offices, retail, hospitality, and homes. Regular schedules, deep cleans, end-of-tenancy work — delivered by vetted teams with clear accountability and a CRM that tracks every visit, key collection, and supply order.

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Commercial+ Domestic
VettedTeams
CRMEvery visit logged
UK · Cleaning services Northern Star Cleaning
What we clean Range of cleaning work
01 / The Work

Offices, retail,
hospitality, homes.

Northern Star Cleaning covers the full spectrum of commercial and domestic cleaning. Different environments, different requirements — but the same standards: turn up when scheduled, clean to a brief, log the visit, leave the place better than you found it.

  • Commercial offices. Daily, weekly, or fortnightly schedules — desk-level cleaning, kitchens, washrooms, bins.
  • Retail floors. Out-of-hours and trading-hours cleans for high-street and unit-based retail. Glass, floors, fitting rooms, stockrooms.
  • Hospitality. Pubs, restaurants, cafés, hotels — front-of-house and back-of-house, with the food-safety standards built in.
  • Schools and education. Term-time schedules, holiday deep cleans, washroom and changing-area sanitisation.
  • Residential homes. Regular domestic cleans, deep cleans, holiday-let turnarounds.
  • End-of-tenancy. Inventory-grade end-of-tenancy cleans for landlords and letting agents — receipt and photographic evidence supplied.
Commercial Domestic End-of-tenancy
Scheduled, accountable Northern Star Cleaning process
02 / The Process

Scheduled,
accountable.

The cleaning industry has one big trust problem: nobody knows whether the work is actually being done. Cleaners come and go, supervisors are stretched, and the only feedback loop is the customer noticing what's been missed. Northern Star is built to close that loop.

  • Scheduled visits. Times agreed in writing, logged in the CRM, and confirmed with the team before each visit.
  • Vetted teams. Every cleaner DBS-checked where appropriate, right-to-work-checked always, and inducted on each site.
  • Key handling protocols. Keys held under signed agreement, logged on collection and return, replaced if lost (no disputes).
  • Public liability insurance. Industry-standard cover on every visit. Certificate available on request.
  • Supply tracking. Cleaning supplies logged, restocked, and billed transparently — no surprise consumables charges.
  • Site reports. Photographic reports per visit on commercial accounts, with dated logs of any issues found.
Vetted teams Key protocols Insured
CRM-tracked Northern Star Cleaning CRM
03 / The CRM

Every visit,
tracked.

Underneath the cleaning service is custom software — a multi-tenant CRM built to solve the accountability problem in cleaning. Every visit logged, every supply order tracked, every key in the right hands. Customers get a portal, the team gets a schedule, and disputes get an audit trail.

  • Visit-by-visit logging. Every scheduled visit recorded with start time, end time, team member, and notes.
  • Key collection log. Every key collection and return recorded — no more "I don't remember who had the keys."
  • Supply orders tracked. Consumables ordered, received, and billed against specific accounts. Visible to the customer.
  • Photographic site reports. Per-visit photos of completed areas on commercial accounts, attached to the visit record.
  • Recurring schedule management. Weekly, fortnightly, monthly schedules managed centrally — no missed visits, no surprise gaps.
  • Customer portal. Customers can see their visit history, raise issues, and request changes — without picking up the phone.
Visit logs Key tracking Customer portal
Long-term contracts Long-term cleaning contracts
04 / Long-term

Long-term,
reliable.

Most of our work is contract cleaning — the relationships that last years, not the one-off cleans that don't. The setup is built around long-term reliability: a single account manager, predictable pricing, and a service that doesn't need chasing.

  • Contract cleaning. Annual or rolling agreements with agreed scope, schedule, and pricing.
  • Regular schedules. Daily, weekly, fortnightly, monthly — whichever cadence the site needs.
  • Single account manager. One person on our side who knows your site, your team, and your specifics.
  • Predictable pricing. No price creep, no surprise add-ons. Annual reviews, agreed in advance.
  • Response cleaning. Same-day or next-day response work for incidents — covered under most contracts.
  • Deep clean rotation. Quarterly or annual deep cleans built into the schedule, with the regulars unaffected.
Contract cleaning Account manager Annual reviews
UK
Commercial + domestic
100%
Vetted teams
CRM
Every visit logged
Insured
+ Audit trail
Request a quote

Stop chasing the
cleaning company.

Visit northernstarcleaning.com, request a quote, get a written response with a service schedule. Cleaning that turns up when it says it will, logs every visit, and doesn't need chasing.

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